Service advantages


Service direction
·Adhere to the principle of "customer-centric" and "customer satisfaction as the main standard for measuring work performance".
·At the beginning of its establishment, the company established a personalized and humanized concept of "six heart service", which is sincere, dedicated, meticulous, attentive, caring, and enthusiastic, forming a unique "six heart service" model.
·Continuously extending the connotation and optimizing the service system, providing customers with value for money services, making them feel "six heart service=satisfaction+surprise", thereby effectively enhancing the core value of security services.

 

Six Heart Service Requirements
In recent years, the company has upgraded its Six Hearts service concept, forming a customer-oriented resource integration and management capability based on Six Hearts service.
Customer oriented resource integration and management capabilities:
·Based on customer needs, explore the unique operation and service innovation capabilities.
·Based on a deep understanding of customers' standardized management replication/output and outsourcing capabilities.
·Cost control and refined management capabilities based on customer sensitive point research.
·Based on professional management and execution capabilities to provide better service to customers.

 

Service direction
Service foundation: professional team building
Service standards: standardization, excellence, and perfection
01 Clear service orientation
Adhering to the principle of "one center, two basic points", that is, taking customer satisfaction as the center and management and service as the two basic points. Firstly, it is required that all employees adhere to the code of conduct of "customer first, service first, honesty first, and politeness towards others", and fully implement the purpose of "customer first"
02 Clear process system
In strict accordance with the ISO9001 international quality management system, Blue Sky Security's 540 operational service standards, 77 key position work records, and annual updated system documents, we provide customers with professional, standardized, and refined property services
03 Achieve "Four Modernizations" in Service
Standardization of service actions, convenience of service processes, transparency of service processes, optimization of service costs, making service standardized, effective commitments, clear charges, and reducing customer operating costs through energy conservation and consumption reduction